Privacy Policy

Our Privacy Policy

South Baldwin Literacy Council (“SBLC,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy outlines how we collect, use, and protect personal information provided to us by donors, volunteers, clients, website visitors, and others who interact with our nonprofit organization or website at www.southbaldwinliteracycouncil.com.

1. Information We Collect

Information you provide directly:
We collect personal information when you:

Fill out a form on our website
Register for a program or event
Contact us by phone, email, or text
Make a donation or sign up for updates

This information may include your name, date of birth, address, email, phone number, and any other details you provide voluntarily.

Information collected automatically:
Our website may use cookies, web beacons, and similar technologies to collect basic information from your device, such as:

IP address
Browser and device information
Pages visited and time spent on the site
Referring websites

We use this information to improve user experience and website performance.

2. How We Use Your Information

We use your personal information to:

Communicate with you by email, phone, or text
Provide program updates, event information, and donation acknowledgments
Manage registrations or service requests
Analyze and improve our outreach and website

3. Text and Email Communications

We use Constant Contact to send marketing emails and informational text messages about SBLC programs, events, and fundraising campaigns. You can unsubscribe at any time:

Email: Click the “Unsubscribe” link at the bottom of any marketing email.
Text messages from Constant Contact: Reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message.

We also use RingCentral to communicate directly with volunteers, students, and donors via text message. These messages are used for:

General communication
Scheduling appointments or volunteer shifts
Checking in or confirming attendance
Program-related reminders

These text messages are not for marketing purposes and are sent only to individuals actively engaged with SBLC programs or services.

Standard text messaging rates may apply depending on your mobile plan. Message frequency varies. You can opt-out of these messages at any time by replying "STOP" or request assistance by replying "HELP".

For more details on how Constant Contact handles data, visit their Customer Data Notice.

4. Disclosure of Personal Information

We do not sell, trade, or share your personal information with outside organizations, companies, or partners—except as needed to carry out core services through trusted providers. We may share your information only:

With service providers (e.g., Constant Contact, RingCentral) solely for the purpose of delivering communication services on our behalf
To comply with applicable laws or legal obligations
With your consent
SMS Consent is not shared with third parties

5. Website Analytics

We use Google Analytics and similar tools to understand website usage and improve our services. Google may collect and process your data under its own privacy policies. Learn more at www.google.com/policies/privacy/partners. You may opt out via Google’s opt-out tool.

6. Your Privacy Choices

You can update or correct your contact information at any time by calling us at 251-943-7323 or emailing info@southbaldwinliteracycouncil.com.

7. Changes to This Policy

We may update this Privacy Policy as needed to reflect changes in technology, practices, or legal obligations. The latest version will always be posted on our website.

8. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

South Baldwin Literacy Council
Phone: 251-943-7323
Email: info@southbaldwinliteracycouncil.com